Does anyone know much about Apple computers?

Hi all,

My laptop was working fine, then one day it did this:



Do what the message says, then the same message pops up again.

I was told to run a test of the CD's I got with it, but who knows what they are.

Anyone dealt with this before willing to help a CR'er out?

 

What operating system are you running? Mountain lion?

 

This should help you out - I would try rebooting in safe mode to start (instructions at the bottom of the page) then see how you go

http://support.apple.com/kb/TS3742

 

The message “You need to restart your computer” indicates that an error known as a “kernel panic” occurred. The most likely cause is a software problem. A kernel panic can also be caused by damaged or incompatible hardware, including external devices attached to your computer.

http://support.apple.com/kb/PH4192

 

Hmm. Seems I have a "reoccurring kernel panic"

Need the CD's to troubleshoot further, Safe Mode doesn't work...

I dunno, it was OS X.

 

Try clearing the Kernal panic first

Option-Command-P-R till you hear the startup chime. May work straight AWAY!! and then if it boots go to your utilities and verify the disc and repair permissions.

If that doesn't work

Restart it and hold D during the startup. Its the hardware test screen. If that goes well may be a simple permission error.

If it passes the hardware test but still "Freaks out" put your OSX boot disc in. Hold C during boot and run the permission repair/verify disc from the utilities menu.

The sequence above I use at work and it finds the main issues most of the time.

I didn't follow the above links, apologies if this has been covered.

RAM or hard disc fault can be repaired by Apple in the City store or anyone handy with google

Macintosh... Crash Different (Mac Tech since 2008)

 

I wanted to be a Mac tech ever since I was invited to the OSX pre-release event in early 2000something and they had all you could eat pizza and drinks. It was the best IT event I have ever attended.

chiseled out of pixels

 

Mavericks has cause all kinds of Havoc at work with our OSX COE. Mind you, my 'hand installed' OS upgraded without a hitch....

 

Lurch we're still on ML here for that reason

 

Sounds like you need a genius

 

Ummmm

@gixxerjunkie?

 

This thread can be closed I think. It was a bad logic board apparently.

 

ok... done.